QUESTION: How can I care for my BONHEUR watch to increase durability?
ANSWER: The biggest enemy of wood is sudden changes in temperatures.
Humidity control is important. The best thing you can do for the wood of your watch is
make sure it is properly conditioned, protecting the wood from the
elements. We recommend mineral oil or tung oil which can be found
at any hardware stores.
QUESTION: How can I adjust the wood watch to fit my wrist?
ANSWER: All Sizing Tools are included. To remove a link, hold
one mini-screwdriver on one side and turn the other side with the second mini-screwdriver from the opposite
side. Its a barrel & screw-out crown. The screw cap comes off. Repeat this again under to remove another link. You can text us and we can share a video too.
QUESTION: Will I have allergy to my wood watch?
uses 100% Natural wood and we do not use any toxic chemicals. For anyone that experiences
discomfort (itching or rash) on their
wrist after wearing a watch, please consult your doctor.
QUESTION: How does the Warranty work?
ANSWER: TWO YEARS on the Complete Build. TEN YEARS on the Quartz or Automatic Mechanisms. Physical, Water or Accidental damages are never covered under BONHEUR Warranty. Failure
to condition the wood or maintain the watch may void warranty. If we cannot
repair your watch covered under warranty, we will replace your watch with a current model watch of the same dollar value! Text or Email us to get the simple process started. Repair takes 2-4 weeks.