QUESTION: How can I care for my BONHEUR watch to increase durability?

ANSWER: The biggest enemy of wood is sudden changes in temperatures. Humidity control is important. The best thing you can do for the wood of your watch is make sure it is properly conditioned, protecting the wood from the elements. We recommend mineral oil or tung oil which can be found at any hardware stores.


QUESTION: How can I adjust the wood watch to fit my wrist?

ANSWER: All Sizing Tools are included. To remove a link, hold one mini-screwdriver on one side and turn the other side with the second mini-screwdriver from the opposite side. Its a barrel & screw-out crown. The screw cap comes off. Repeat this again under to remove another link. You can text us and we can share a video too.


QUESTION: Will I have allergy to my wood watch?

ANSWER: BONHEUR uses 100% Natural wood and we do not use any toxic chemicals. For anyone that experiences discomfort (itching or rash) on their wrist after wearing a watch, please consult your doctor.


QUESTION: How does the Warranty work?

ANSWER: TWO YEARS on the Complete Build. TEN YEARS on the Quartz or Automatic Mechanisms. Physical, Water or Accidental damages are never covered under BONHEUR Warranty. Failure to condition the wood or maintain the watch may void warranty. If we cannot repair your watch covered under warranty, we will replace your watch with a current model watch of the same dollar value! Text or Email us to get the simple process started. Repair takes 2-4 weeks.