QUESTION: How do I care for my BONHEUR watch?

ANSWER: We use exotic hard woods. They are great for daily wear. The best thing you can do for the wood of your watch is make sure it's properly conditioned. We recommend mineral oil or tung oil which can be found at any hardware store.

QUESTION: How can I adjust the wood watch to fit my wrist?

ANSWER: Sizing Tools are included. To remove a link, hold/isolate one mini-screwdriver on one side and turn the other side with the second mini-screwdriver from the opposite side. Its a barrel & screw-out crown. The screw cap comes off. Repeat this again under to remove another link. You can text us and we can share a video too.

QUESTION: Can I have allergy to my watch?

ANSWER: Allergies are typically linked to metal watches. We use 100% Natural wood. We do not use any toxic chemicals.

QUESTION: How does the BONHEUR Warranty work?

ANSWER: TWO YEARS on the Complete Build. TEN YEARS on the Quartz or Automatic Mechanisms. Physical, Water or Accidental damages are not covered. If we cannot repair the watch covered under warranty, we will replace your watch with a current model watch of the same dollar value!

Text 647.546.8463 or Email us to get the simple process started. Repair takes 2-4 weeks.

QUESTION: What is the mailing address?


*Use Canada Post Account #8433539 for a Discounted Shipping Rate & Free $100 Insurance! Text: 647.546.8463 prior to shipping your watch to us! INCLUDE your name & mailing address on a paper in the envelope.