QUESTION: How do I care for my BONHEUR watch?
ANSWER: We use exotic hard woods. They are great for daily wear. The best thing you can do for the wood of your watch is
make sure it's properly conditioned. We recommend mineral oil or tung oil which can be found
at any hardware store.
QUESTION: How can I adjust the wood watch to fit my wrist?
ANSWER: Self-Sizing Tools are included. To remove a link, hold/isolate
one mini-screwdriver on one side and turn the other side with the second mini-screwdriver from the opposite
side. Its a barrel & screw-out cap. The screw cap comes off. Repeat this again under to remove another link. You can text us (647) 546 8463 to request a video too.
QUESTION: How do I set my watch?
AUTOMATIC: BONHEUR Self-Winding Watches have a SCREW-OUT crown for water resistance like a Rolex. To set: Unscrew the crown towards yourself till you feel the crown is loose. Gently pull out all the way and set TIME. Once time is set, gently push the crown in (do not screw in yet). At that halfway position, simply turn the crown forward 60 times to 'charge' the watch. Then PRESS & TURN the crown forward to screw the crown back in. The watch keeps that charge for 48 hours. The mechanism also charges with movement.
QUARTZ: 44MM MOON-PHASE, Follow this link Miyota 6P20
QUARTZ: 42MM DATE-DATE: Gently pull crown all the way out to set TIME. Push crown in HALFWAY. TURN UP (away from you) for changing DAY, turn crown down (towards you) for changing DATE. Once set, push the crown in all the way.
QUESTION: Can I have allergy to my watch?
ANSWER: Allergies are typically linked to metal watches. We use 100% Natural wood. We do not use any toxic chemicals. Our metal is hypo-allergenic too.
QUESTION: How does the BONHEUR Warranty work?
ANSWER: TWO YEARS on the Complete Build. TEN YEARS on Quartz or Automatic Mechanism. Physical, Water or Accidental damages are not covered. If we cannot
repair the watch covered under warranty, we will replace your watch with a current model watch of the same dollar value.
Text 647.546.8463 or Email email@example.com us to get the simple process started. Repair takes 2-4 weeks.
QUESTION: What is the mailing address?
ANSWER: BONHEUR, P.O.BOX 10153, ANCASTER ON. L9K 1P3 CANADA
*Use Canada Post Account #8433539 for a Discounted Shipping Rate & Free $100 Insurance! Text: 647.546.8463 prior to shipping your watch to us! INCLUDE your name & mailing address on a paper in the envelope.