How do I care for my BONHEUR watch?
We use exotic hard woods. They are great for daily wear. The best thing you can do for the wood of your watch is
make sure it's properly conditioned. We recommend mineral oil or tung oil which can be found
at any hardware store.
How can I size my watch?
Self-Sizing Tools and extra middle links are included. To remove a link, hold one mini-screwdriver on one side and turn the other side with the second mini-screwdriver from the opposite
side. It's a barrel & screw-out cap. The screw cap comes off. Repeat this again under to remove links.
How do I set my watch?
DAY-DATE: Pull the crown out half way. Turn up for changing the day and turn down for date. Pull the crown out for setting time.
MOON-PHASE: Pull the crown half way out, turn up to set the moon, down for the date. Pull the crown out all the way for setting the 'day of the week' or time.
AUTOMATIC: Our self-winding watches have a screw-out crown. Unscrew the crown towards yourself till the crown is loose. Gently pull out all the way and set time first. Once time is set, gently push the crown in (do not screw in yet). At that halfway position, simply turn the crown forward 60 times to 'charge' the watch. Then push inwards & turn the crown forward to screw the crown back in. It doesn't need to be tight, just closed. The mechanism also charges with movements.
QUESTION: Can I have allergy to my watch?
Allergies are typically linked to metal watches. We use 100% Natural wood. We do not use any toxic chemicals. Our metal is hypo-allergenic.
How does the BONHEUR Warranty work?
One year (1) on the complete handcrafted watch. Ten (10) years on Quartz or Automatic Mechanism. Physical, Water or Accidental damages are not covered, however, each case is different. If we cannot
repair the watch, we will replace your watch with a current model watch of the same dollar value. Non-warranty repair starts at $39.00.
Email bonheurwatch@gmail.com us to get the simple process started. Repair/replacement takes 2-4 weeks.
Can I sell BONHEUR at my store?
Yes absolutely! Please contact BonheurWatch@gmail.com to start the process. Minimum order is Fifteen (15) Watches. Self-Sizing Tools and extra links Included. Shipping is extra.
